42 Rules to Manage an AI Center of Excellence for Your Contact Center (ebook)

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42 Rules to Manage an AI Center of Excellence for Your Contact Center by Geoffrey Best is an essential guide for organizations seeking to leverage AI in their contact centers.

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Description

42 Rules to Manage an AI Center of Excellence for Your Contact Center by Geoffrey Best is an essential guide for organizations seeking to leverage AI in their contact centers. This book targets contact center managers, AI practitioners, and business leaders aiming to establish an effective AI Center of Excellence (AI-CoE) within their operations.