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Leadership is one of the world’s oldest professions. There are countless resources for one to learn about leadership and do in-depth study. In this book, my goal is not to provide a scholarly tome, but rather to provide emerging leaders simple messages for guidance and success. I do this through 140 simple messages that have helped me navigate life.
18 Rules of Community Engagement: A Guide for Building Relationships and Connecting With Customers Online
by Angela Connor
Your Ultimate Life Makeover
Live the life you were meant to live!
Goals for the reader:
This book is an interactive book that will help you to overcome your fears and phobias, by defining, changing your thought process, gaining self-confidence and believing in yourself. This book will walk your through each day with different topics to permanently eliminate your fears and phobias.
Learning to Generate Results Using LinkedIn for Leads
The 42 Rules are based on Philippa’s 15plus years of consulting experience and research into what works at a practical level, and are illustrated with real-life ideas and case studies from her clients, colleagues and over thirty contributing experts.
A practical guide for understanding web traffic, visitors and analytics so you can improve the performance of your website
by Rob Sanders
Learn Proven Strategies and Field- Tested Tactics Through Real World Success Stories
by Michael Procopio, Peter Spielvogel, Natascha Thomson
Actionable Guide to Creating Inside Sales Teams That Deliver Quantum Results
A hands-on, practical approach to organizational development, change and leadership best practices.
A Practical Approach to Dealing with Divorce, Child Custody, and Life As A Single Parent
Success Stories of Corporate and Author Thought Leadership
by Mitchell Levy
For Women Who Are Serious About Building A Business Using Successful Networks
Real-life lessons and practical advice on how to thrive in today’s classroom.
Unlock the secrets of motivation, community and fun.
by Shelly Alcorn, CAE
Willis Turner, CAE
This book describes practical strategies that grow sales to large corporations though actionable ideas for expanding company reach and increasing customer relevance.
Best Practices for Outsourcing Call Center Planning, Operations and Management
In “42 Rules for Planning AI in Your Contact Center,” author Geoffrey Best takes you on a transformative journey to prepare your contact center for Artificial Intelligence (AI).
Based on her 25 years of supply chain experience, much of it spent living and working across Asia, Rosemary Coates has become an expert on doing business in China. Her own personal experiences in China are interwoven into this book.
A Practical approach to Working with People, Processes and Technology
by David Coleman
The Keys to Profitable Field Service and Customer Loyalty
An overview of how artificial intelligence can improve your customer experience.
by Geoffrey A. Best
“42 Rules for Using AI in Contact Centers” offers an illuminating exploration of how Artificial Intelligence (AI) can redefine customer experiences, penned by the seasoned industry expert Geoffrey A. Best. With a remarkable career spanning over three decades in contact centers worldwide, Geoffrey’s depth of experience underscores his unique perspective on leveraging AI to optimize performance metrics and exceed customer expectations.
Laura Lowell is a working mom who has navigated the waters of working motherhood since the birth of her oldest daughter in 2000. Part-time, full-time and business ownership – Lowell has tried it all. Lowell is an author and marketing consultant in Silicon Valley. She lives with her husband and two daughters in Los Gatos, California.
The Manual They Didn�t Hand You When You Made VP, Director, or Manager
42 Rules of Cold Calling Executives (2nd Edition) is an easy to read book that gives concise, easy to implement methods to get results with cold calls. Many sales professionals find that part of their job difficult and unpleasant yet the 42 Rules gives them ways to redesign their thinking, approach, practices, and tools, to get the best possible results.
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