eBook

For Women Who Are Serious About Building A Business Using Successful Networks

Real-life lessons and practical advice on how to thrive in today’s classroom.

Real-life lessons and practical advice on how to thrive in today’s classroom.

This book describes practical strategies that grow sales to large corporations though actionable ideas for expanding company reach and increasing customer relevance.

This book describes practical strategies that grow sales to large corporations though actionable ideas for expanding company reach and increasing customer relevance.

Best Practices for Outsourcing Call Center Planning, Operations and Management

In “42 Rules for Planning AI in Your Contact Center,” author Geoffrey Best takes you on a transformative journey to prepare your contact center for Artificial Intelligence (AI).

Based on her 25 years of supply chain experience, much of it spent living and working across Asia, Rosemary Coates has become an expert on doing business in China. Her own personal experiences in China are interwoven into this book.

Based on her 25 years of supply chain experience, much of it spent living and working across Asia, Rosemary Coates has become an expert on doing business in China. Her own personal experiences in China are interwoven into this book.

The Keys to Profitable Field Service and Customer Loyalty

The Keys to Profitable Field Service and Customer Loyalty

An overview of how artificial intelligence can improve your customer experience.
by Geoffrey A. Best
“42 Rules for Using AI in Contact Centers” offers an illuminating exploration of how Artificial Intelligence (AI) can redefine customer experiences, penned by the seasoned industry expert Geoffrey A. Best. With a remarkable career spanning over three decades in contact centers worldwide, Geoffrey’s depth of experience underscores his unique perspective on leveraging AI to optimize performance metrics and exceed customer expectations.

Laura Lowell is a working mom who has navigated the waters of working motherhood since the birth of her oldest daughter in 2000. Part-time, full-time and business ownership – Lowell has tried it all. Lowell is an author and marketing consultant in Silicon Valley. She lives with her husband and two daughters in Los Gatos, California.

The Manual They Didn�t Hand You When You Made VP, Director, or Manager

The Manual They Didn�t Hand You When You Made VP, Director, or Manager